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Boohoo to charge £1.99 fee to refund items, as experts warn that other retailers will stop free returns
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Ex-Zara employee reveals how to get the best deals in her Black Friday secret hacks - Liverpool Echo
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Why Zara's return fees might backfire: "The answer is in technology solutions, not charging consumers" - Latest Retail Technology News From Across The Globe - Charged
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Zara employees explain why shoppers should look for circles and triangles on clothes tags - Manchester Evening News
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Shoppers divided over Zara's new returns policy that charges £1.95 on online orders | The Independent
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